How do I set up my Ledger device?
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Follow the included quick start guide: install Ledger Live on your computer or phone, connect the device, create a PIN, and write your recovery phrase on the provided card. Never store the recovery phrase digitally.
What is a recovery phrase and why is it important?
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The recovery phrase (seed) is a human-readable backup of your private keys. If your device is lost or damaged, the recovery phrase is the only way to recover funds. Keep it offline and secure.
Can I restore my wallet on another device?
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Yes — using the recovery phrase you can restore your wallet on a compatible hardware device. Be sure to confirm device authenticity before restoring.
What should I do if I forget my PIN?
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If you forget your PIN, you will need to reset the device to factory settings and restore using your recovery phrase. The PIN alone cannot be recovered.
Is Ledger safe from online attacks?
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Hardware wallets keep private keys isolated from the internet. While they greatly reduce risk, users should still protect recovery phrases and avoid fake websites or phishing attempts.
How do firmware updates work?
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Firmware updates are delivered via Ledger Live. Only install updates from official software. A genuine device will show its own confirmation prompts during updates.